You can freely access much of our website without providing any personal
information. Certain areas of our website, for example purchasing
products, entering contests, filling out surveys, and receiving
newsletters, emails or other promotional information from us, require
that you submit some personal information. We do not collect any
personal information without your knowledge! We use the information that
we collect about you to fulfill your product and service purchases and
to create a more personalized online experience.
This is just a brief overview, so please read on for more details about
check back periodically.
Questions regarding this Policy should be directed us
or may also be contacted directly at the following address:
Attn: Privacy Compliance Officer
Main Line Hobbies
500 Germantown Pike #2085
Plymouth Meeting, PA 19462
What information does MAIN LINE HOBBIES's
Online Catalog collect from you?
In order to better provide you with
numerous products and services, MAIN LINE HOBBIES's Online Catalog
collects two types of information about its visitors: Personally
Identifiable Information and Non-Personally Identifiable Information.
Our primary goal in collecting information from you is to provide you
with a smooth, efficient, and customized experience while using our
Personally Identifiable Information
This refers to information that lets us know the specifics of who you
are. Personal information is requested when you order a product,
register for a Wish List, enter contests or sweepstakes, fill out
surveys, and send us feedback. For example, this information might
include your name, billing address, shipping address, telephone number,
email address, credit card or other payment information, and product
details. With this information, MAIN LINE HOBBIES's Online Catalog can
fill your orders and better provide you with personalized services.
If you visit MAIN LINE HOBBIES or one of the sites available through a
link on our site, they will independently collect, use and share your
personal information in accordance with their own privacy policies. If
you have questions about their information practices, please read their
Non-Personally Identifiable Information
This refers to information that does not by itself identify a specific
individual. We gather certain information about you based upon where you
shop on our site in several ways. This information is compiled and
analyzed on both a personal and an aggregated basis. For example, this
information may include the website's Uniform Resource Locator ("URL")
that you just came from, which URL you next go to, what browser you are
using, and your Internet Protocol ("IP") address. A URL is the global
address of documents and other resources on the World Wide Web. An IP
address is an identifier for a computer or device on a Transmission
Control Protocol/Internet Protocol ("TCP/IP") network, such as the World
Wide Web. Networks like the Web use the TCP/IP protocol to route
information based on the IP address of the destination. In other words,
an IP address is a number that is automatically assigned to your
computer whenever you are surfing the web, allowing web servers to
locate and identify your computer. Computers require IP addresses in
order for users to communicate on the Internet, browse and shop.
Where do we collect information from you
and how do we use it?
Our primary goal in collecting personal
information is to provide MAIN LINE HOBBIES's Online Catalog's visitors
with a superior customized online experience. We use the customer
contact information to fill orders, contact purchasers to inform them of
their order status, to send promotional information, to enhance the
operation of our site and administer our systems.
We review the actions of the MAIN LINE HOBBIES's Online Catalog visitors
on an aggregate basis to determine customers' preferences. MAIN LINE
HOBBIES's Online Catalog also does research on our visitors'
demographics, interests, and pages viewed based on the information
provided to us during ordering, a promotion, from our server log files,
from contests, drawings or surveys. We will use this data to tailor the
visitor's experience at our site, to improve our marketing and
promotional efforts, to statistically analyze site use, to improve our
product offerings, and to customize our site's content, layout, and
MAIN LINE HOBBIES's Online Catalog also shares your personally
identifiable information with MAIN LINE HOBBIES and third parties who
provide services to us, our customers and website visitors. Those third
parties include authorized contractors, temporary employees and
consultants and other companies working with us (collectively,
"agents"). Where we believe it to be appropriate (in our sole
discretion), we will ask our agents not to disclose or use your personal
information for purposes other than to provide services to you or MAIN
LINE HOBBIES's Online Catalog.
Although we take appropriate measures to safeguard against unauthorized
disclosures of information, we cannot assure you that personally
identifiable information that we collect will never be disclosed in a
manner that is inconsistent with this Privacy Notice. Inadvertent
disclosures may result, for example, when third parties misrepresent
their identities in asking the site for access to personally
identifiable information about themselves for purposes of correcting
possible factual errors in the data.
We gather information in the following ways:
We collect IP addresses for the purposes of system administration, to
gather broad demographic information, to report Non-Personally
Identifiable Information to MAIN LINE HOBBIES, and to monitor the level
of activity on our site. We collect information from visitors to our
site regarding the URLs they came from, domain types (e.g., .com or
.org), their IP addresses, the date and time of their visit or order,
the number of visits and orders, the number of visits per browsing
session, the server type, the operating system and browser type used to
come to the site, the country, state and telephone area code where their
servers are located, the pages and page titles of our site that visitors
viewed during their visit, whether the visitor's computer is enabled for
Java or cookies, browser language, applications and plug-ins, and any
search terms entered on our site.
When you order from MAIN LINE HOBBIES's Online Catalog, we collect
personally identifiable information from you. If you order one of our
products, we will collect and maintain your name, email address, billing
address, shipping address, telephone number, product selections, credit
card or other payment information, order number, referring URL, IP
address, page you bought from and a password. We collect this, and other
information, as disclosed in this Policy, in order to fill your order,
to communicate with you about your order and to send you promotional
materials. Before confirming your order, you will have the opportunity
to review the product order form and make changes and additions to the
information it contained and these changes will be automatically kept
for future use.
Online Surveys and Polling
In order to improve our services to you, we ask some of our customers to
voluntarily complete surveys. Individual survey answers are
confidential, although Non-Personally Identifiable Information is
collected and disclosed to third parties. If you do not wish to
participate in a survey, simply decline to participate when asked.
Contests and Sweepstakes
When you enter a contest or other promotion, we may ask you for contact
information such as your name, address and email address in order to
administer the contest, to send you promotional emails, notify winners
and make the winners' list publicly available pursuant to certain
states' laws. Your consent to such promotional use and disclosure of
this information is a condition of your participation. As a condition of
receiving any prize, you will be required to submit an Affidavit of
Eligibility, for us to ensure that you are eligible to receive the prize
according to the Contest Rules.
Newsletters & Promotional Emails
We offer free newsletters and promotional emails as a service to our
customers. We will NOT send you newsletters and emails periodically
listing current specials and deals without you asking us to do so.
Contact Information and Third Party Data
If you contact MAIN LINE HOBBIES's Online Catalog or our customer
service representatives by telephone, email or letter, we may keep a
record of your correspondence or comments. If you report a problem with
our site, we may collect such information in a file specific to you. If
you contact us through our feedback area or by calling one of our
customer service representatives, we may ask for your name, email
address and order information in order to send you a reply. If other
users or third parties send us correspondence about your activities or
purchases on our site, we may keep the information in a file specific to
We also track customers' traffic patterns throughout their online
session, including which pages, information and advertisements a
customer views while using the site and what items they place in their
basket or purchase. We use your IP address to diagnose problems with our
servers, software, to administer our site and to gather demographic
We may share aggregated statistics about pages viewed on our site, sales
and other shopping information with third parties.
Cookies are small text files a website can use to recognize a repeat
enable us to provide you with a better experience by allowing us to
understand what areas of this Site are of interest to our members. These
cookies do not track individual information. Cookies from MAIN LINE
HOBBIES's Online Catalog can only be read by MAIN LINE HOBBIES's Online
Catalog websites. If you do not want MAIN LINE HOBBIES's Online Catalog
to deploy cookies in your browser, you can set your browser to reject
cookies or to notify you when a website tries to put a cookie in your
browser software. If you choose to disable cookies in your browser, you
can still access most of this Site, however, your ability to use some of
the products and/or services, including the shopping cart, at this Site
may be affected.
We may use action tags in the operation of our site. An action tag is a
method used to track responses or actions by customers who view certain
information on our site. Action tags are images embedded in a website
page that are used to transparently collect information. Our content
servers may use action tags to count the number of times that visitors
click on a particular page section or visit the pages of our site.
Without collecting any personally identifiable information, they use
that data to tell us which are the most effective sections of our sites.
Email Distributor's Use of Action Tags: Our third-party email
distributor may use action tags. They may, for example, keep track of
when a promotional email is opened and provide MAIN LINE HOBBIES's
Online Catalog with ongoing aggregated reports of how many customers
On occasion, unaffiliated third parties will "frame" MAIN LINE HOBBIES's
Online Catalog's site in an effort to collect customer information. To
ensure your privacy, make sure that your order originates from MAIN LINE
HOBBIES's Online Catalog's site. MAIN LINE HOBBIES's Online Catalog is
not in any manner responsible in the event that you do disclose
information to an unaffiliated framing site.
Fulfillment: The information
collected by MAIN LINE HOBBIES's Online Catalog is used for processing
orders, keeping you informed about your order status, for statistical
purposes, for improving our site and its performance, and to notify you
of products or special offers that may be of interest to you. We will
disclose your Personally Identifiable Information to MAIN LINE HOBBIES.
Additionally we will disclose your Personally Identifiable Information
to third parties to charge your credit card, fill your order, deliver
your order, provide customer service, provide you with credit and
deliver promotional emails to you from MAIN LINE HOBBIES's Online
Catalog. For example, we must release your credit card information to
the card-issuing bank to confirm payment; and release your address and
telephone information to the delivery service to deliver products that
Other Parties: We do not sell, trade, or rent your Personally
Identifiable Information to others without your consent. We may provide
Non-Personally Identifiable Information about our customers' sales,
traffic patterns, and related site information to third parties, but
these statistics do not include any Personally Identifiable Information.
We may release account information when we believe that such release is
reasonably necessary to enforce or apply our Terms and Conditions or to
protect the rights, property, and safety of MAIN LINE HOBBIES's Online
Catalog, our users, or others. If customers do not pay us for products
ordered, we may submit their account information to a third party
Compliance with Service of Process or Law Enforcement:
Occasionally MAIN LINE HOBBIES's Online Catalog may be asked by law
enforcement or judicial authorities to provide Personally Identifiable
Information to the appropriate governmental authorities. We will
disclose Personally Identifiable Information upon receipt of a court
order, subpoena, or to cooperate with a law enforcement investigation,
without prior notice to you. MAIN LINE HOBBIES's Online Catalog fully
cooperates with law enforcement agencies in identifying those who use
our services for illegal activities. We reserve the right to report to
law enforcement agencies any activities that we in good faith believe to
How can you update or correct your
Personally Identifiable Information?
We believe you should have the ability to
access and edit the personal information that you have provided to us.
During the online ordering process you can review, change, or delete the
information that you have submitted. You may change any of your personal
information in your account online at any time. We encourage you to
promptly update your information if it changes. You may ask to have the
information on your account deleted or removed; however, because we keep
track of past purchases, you cannot delete information associated with
past purchases. Also, as a security measure we "back up" the data stored
on our systems, and such prior information cannot be completely removed
from our databases. As a result, you should not expect that all of your
Personally Identifiable Information will be completely removed from our
What are your choices regarding
collection, use, and distribution of your information?
Email: We will not send you email or
other communications regarding current promotions, specials and new
additions to the MAIN LINE HOBBIES's Online Catalog site. You may
"opt-in," or subscribe from our newsletters by sending An Email. After doing so, MAIN LINE HOBBIES's Online
Catalog users will receive mailings unless they opt-out.
Cookies: You may also set your browser so that it will not accept
"cookies" to prevent assignment of a unique identifier; however, you
will be unable to shop on our site if you do so.
What security precautions are in place to
protect against the loss, misuse, or alteration of your information?
In order to most efficiently serve you,
credit card transactions and order fulfillment are handled by
established third party banking, processing agents and distribution
institutions. They receive the information needed to verify and
authorize your credit card or other payment information and to process
and ship your order.
When you access your account information, the information is kept on a
secure server. All of the customer data we collect is protected against
unauthorized access by physical security means.
You must be at
least 18 years old to have our permission to use this site. Our policy
is that we do not knowingly collect, use or disclose Personally
Identifiable Information about visitors under 18 years of age. If you
are the parent or guardian of a minor under 18 years of age and believe
that they have disclosed personally identifiable information to us,
please contact us Via Email
so that we may delete the minor's information.
You should carefully review privacy policies of MAIN LINE HOBBIES and
any third party sites accessible from MAIN LINE HOBBIES's Online
MAIN LINE HOBBIES and other sites accessible through our website have
their own privacy policies and data collection, use and disclosure
HOBBIES's Online Catalog is not responsible for the policies or
practices of third parties. Please be aware that this site may contain
links to other sites on the Internet that are owned and operated by
third parties. The information practices of those websites linked to
MAIN LINE HOBBIES's Online Catalog are not covered by this Privacy
Policy. These other sites may send their own cookies to users, collect
data, or solicit personal information.
Contacting MAIN LINE HOBBIES's Online
Catalog about privacy questions or concerns
If you receive
a damaged product from us, Give us a call as soon as possible. If
damaged in transit, we will follow the shippers insurance procedures.
If damaged from the factory, we will issue a replacement or refund at
our discretion. If you are unhappy with a product, if unopened, it
is returnable. If opened, products are accepted back on an
individual case by case basis, at our discretion. No returns will
be accepted without a return authorization number or return label being
issued by us, Main Line Hobbies. A Restocking Fee of 15% will apply on all non-defective returns.
subject to change without notice. Prices in store may differ from
online pricing. Main Line Hobbies shall have the right to refuse
or cancel any orders placed for products listed at an incorrect price,
rebate or refund, or containing any other incorrect information or
typographical errors. Main Line Hobbies shall have the right to refuse
or cancel any such orders whether or not the order has been confirmed
and your credit card charged. If your credit card has already been
charged for the purchase and your order is canceled, Main Line Hobbies
shall immediately issue a credit to your credit card account in the
amount of the charge.
August 7, 2011. If MAIN LINE HOBBIES's Online Catalog makes changes to
posted in this document so that you will always know what information we
gather, how we might use that information and to whom we will disclose
it. We may change, modify, add or remove portions of this Policy at any
time, and any changes will become effective immediately upon being
posted unless we tell you otherwise.